FAQ

  • What does Handmade mean?

Handmade means that we source fabrics, all findings and make each and every order by hand in our studio. It is not bought from other suppliers this is why our waiting list is about 2 weeks for your order to be completed. Each item is made with love and care to detail.

We do our best to post your order within 7-14 days from payment date.UK orders will be posted 1st class Signed For and should arrive with you within next 1-3days
Worldwide orders might take 7-21 days depending on a country.They all are posted with Tracking service. However, most of the time your order will reach you quicker then predicted so wohooo!

What sizes do you do?

Our Swimwear sizes got up to :

Tops: A-DD cup

Bottoms: 6-12UK

Tops and any other clothing is measured by S (6-8UK), M (8-10UK) and L (10-12UK)

For a perfect fit on any items we make we highly suggest to add your bra cup size and knickers size to the Note to seller bit at the checkout.

We do custom orders as well and if you see something you like but can’t find it in your size please contact us on Agnes@wearclementina.com and we will do our best to create your desired fit. Extra charges may apply.

 Do you take any other payment then Paypal?

Unfortunately, we only use PayPal.

Can I return the items I bought?   

Unfortunately we can not accept returns due to hygiene reasons plus all items are handmade to each order and selected size. However, please contact us on info@wearclementina.com and we will try to solve the issue to keep everyone happy! 

If the item I want is sold out what do I do?

 Most of our creations sell out quickly and we try to restock it as soon as possible. If you would like to know when it will be restocked contact us on info@wearclementina.com